{"id":24,"date":"2026-11-06T10:11:41","date_gmt":"2026-11-06T10:11:41","guid":{"rendered":"https:\/\/test12.hundredbrains.com\/casino\/how-we-rate\/"},"modified":"2026-11-06T18:54:07","modified_gmt":"2026-11-06T18:54:07","slug":"how-we-rate","status":"publish","type":"page","link":"https:\/\/naturallinks.net\/play\/how-we-rate\/","title":{"rendered":"Online Casino Rating: 8 Criteria We Score"},"content":{"rendered":"<div class=\"nlp alignfull\" data-page=\"how-we-rate\" lang=\"en-GB\">\n<section class=\"nlp-hero\" aria-labelledby=\"nlp-h1\">\n<div class=\"nlp-mark nlp-mark-hero\" aria-hidden=\"true\"><svg viewBox=\"5.5 5.5 20.8 20.8\" fill=\"none\" focusable=\"false\"><path d=\"M16.0842 8.74816H25.2794V6.52344H16.0842C13.5511 6.52641 11.1227 7.53294 9.33173 9.32218C7.54079 11.1114 6.53363 13.5372 6.53125 16.0673V20.7998H15.7264C17.078 20.7981 18.3737 20.261 19.3294 19.3064C20.2851 18.3518 20.8228 17.0577 20.8246 15.7077V13.1976H23.052V15.7055C23.0496 17.6453 22.2771 19.505 20.9038 20.8766C19.5305 22.2483 17.6686 23.0199 15.7264 23.0223H6.53125V25.247H15.7264C18.2591 25.2441 20.6872 24.2378 22.4781 22.4491C24.269 20.6603 25.2764 18.2351 25.2794 15.7055V10.9751H16.0842C14.7326 10.9769 13.4369 11.514 12.4812 12.4685C11.5255 13.4231 10.9878 14.7173 10.986 16.0673V18.5751H8.75862V16.0673C8.7604 14.127 9.5327 12.2668 10.9061 10.8946C12.2794 9.52249 14.1417 8.75054 16.0842 8.74816ZM13.2156 16.0673C13.2153 15.6907 13.2893 15.3178 13.4333 14.9698C13.5773 14.6218 13.7885 14.3055 14.0548 14.039C14.3212 13.7726 14.6375 13.5611 14.9857 13.4167C15.3339 13.2724 15.7072 13.1979 16.0842 13.1976H18.595V15.7032C18.5944 16.4631 18.2921 17.1918 17.7543 17.7293C17.2165 18.2669 16.4873 18.5694 15.7264 18.5706H13.2156V16.0673Z\"\/><\/svg><\/div>\n<div class=\"nlp-wrap\">\n<nav class=\"nlp-crumbs\" aria-label=\"Breadcrumbs\">\n<ol>\n<li><a href=\"{{site_url}}\/\">Natural Links Play<\/a><\/li>\n<li><svg class=\"nlp-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"m9 18 6-6-6-6\"\/><\/svg><span aria-current=\"page\">How we rate<\/span><\/li>\n<\/ol>\n<\/nav>\n<h1 id=\"nlp-h1\">Online Casino <em>Rating Process<\/em> Used by the Natural Links Team<\/h1>\n<div class=\"nlp-hero-intro\" id=\"nlp-hero-intro\">\n<p>At Natural Links, online casino rating starts with direct testing, not an operator&#8217;s marketing claims. Our reviewers know the gambling industry and test each platform as real players. They register player accounts, deposit, and request withdrawals to see how the process works. Their findings make up eight criteria to produce a score from 0 to 10. The results always stay independent of commercial partnerships. We also review and update our ratings regularly.<\/p>\n<\/div>\n<div class=\"nlp-hero-meta\"><button class=\"nlp-more\" type=\"button\" aria-expanded=\"false\" aria-controls=\"nlp-hero-intro\" hidden><span>Read more<\/span><svg class=\"nlp-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M5 12h14\"\/><path class=\"nlp-i-v\" d=\"M12 5v14\"\/><\/svg><\/button><\/p>\n<ul class=\"nlp-byline\">\n<li><svg class=\"nlp-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M19 21v-2a4 4 0 0 0-4-4H9a4 4 0 0 0-4 4v2\"\/><circle cx=\"12\" cy=\"7\" r=\"4\"\/><\/svg><span>By <b><a href=\"{{site_url}}\/authors\/christian-rees\/\">Christian Rees<\/a><\/b><\/span><\/li>\n<li><svg class=\"nlp-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M3.85 8.62a4 4 0 0 1 4.78-4.77 4 4 0 0 1 6.74 0 4 4 0 0 1 4.78 4.78 4 4 0 0 1 0 6.74 4 4 0 0 1-4.77 4.78 4 4 0 0 1-6.75 0 4 4 0 0 1-4.78-4.77 4 4 0 0 1 0-6.76Z\"\/><path d=\"m9 12 2 2 4-4\"\/><\/svg><span>Fact-checked by <b><a href=\"{{site_url}}\/authors\/brandon-hartley\/\">Brandon Hartley<\/a><\/b><\/span><\/li>\n<li><svg class=\"nlp-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M8 2v4\"\/><path d=\"M16 2v4\"\/><rect width=\"18\" height=\"18\" x=\"3\" y=\"4\" rx=\"2\"\/><path d=\"M3 10h18\"\/><\/svg><span>Last updated: <b>6 November 2026<\/b><\/span><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/section>\n<div class=\"nlp-main\">\n<div class=\"nlp-wrap\">\n<div class=\"nlp-sheet\">\n<section class=\"nlp-sec\" id=\"how-our-casino-rating-system-works\">\n<h2>How Our <em>Casino Rating System<\/em> Works<\/h2>\n<p>Our casino rating system covers eight areas:<\/p>\n<div class=\"nlp-dark\">\n<ul class=\"nlp-crit\">\n<li>licensing and security;<\/li>\n<li>fair play;<\/li>\n<li>banking and payouts;<\/li>\n<li>bonuses;<\/li>\n<li>games and software;<\/li>\n<li>mobile experience;<\/li>\n<li>customer support;<\/li>\n<li>responsible gambling.<\/li>\n<\/ul>\n<\/div>\n<p>Each category receives a mark from 0 to 10. We use the same criteria for partner and non-partner casinos, but individual categories don&#8217;t contribute equally to the final result. A serious licence problem matters more than a narrow choice of slot titles.<\/p>\n<p>Scores are interpreted as follows:<\/p>\n<ul class=\"nlp-bands\">\n<li><strong>9-10<\/strong>: excellent;<\/li>\n<li><strong>7-8<\/strong>: good;<\/li>\n<li><strong>5-6<\/strong>: average;<\/li>\n<li><strong>below 5<\/strong>: not recommended.<\/li>\n<\/ul>\n<p>The <a href=\"#category-weights-in-the-final-score\">weight table<\/a> and an example calculation appear further down this page.<\/p>\n<div class=\"nlp-cta\"><a class=\"nlp-btn\" href=\"{{site_url}}\/uk\/minimum-deposit-casinos\/\" data-nlp-geo=\"hub\"><span>See our top-rated casinos<\/span><svg class=\"nlp-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M5 12h14\"\/><path d=\"m12 5 7 7-7 7\"\/><\/svg><\/a><\/div>\n<\/section>\n<section class=\"nlp-sec\" id=\"minimum-requirements\">\n<h2><em>Minimum Requirements<\/em> Before a Casino Gets Listed on Natural Links<\/h2>\n<p>A flashy lobby won&#8217;t get a casino onto Natural Links. First, our reviewers check whether the operator clears six safety requirements:<\/p>\n<ul class=\"nlp-checks\">\n<li>A valid and verifiable gambling licence;<\/li>\n<li>SSL\/TLS protection, including sign-in and payment pages;<\/li>\n<li>Understandable terms and conditions;<\/li>\n<li>Clear company information and relevant ownership details;<\/li>\n<li>Working deposit controls, self-exclusion options, and other tools;<\/li>\n<li>No established pattern of unpaid winnings or unanswered player disputes.<\/li>\n<\/ul>\n<p>The licensing check always comes before entertainment features. A casino without legal accountability poses risks a high game count can\u2019t fix. Reviewers research the owner and the authority responsible for handling disputes.<\/p>\n<p>Review sites handle commercial relationships differently. At Natural Links, commissions never change a casino\u2019s score or list position; our <a href=\"{{site_url}}\/advertiser-disclosure\/\">Affiliate Disclosure<\/a> explains how. If a casino fails our entry requirements, it stays out of the rankings. We will not give it a flattering score.<\/p>\n<\/section>\n<section class=\"nlp-sec\" id=\"licensing-security-and-fair-play\">\n<h2>Licensing, Security and <em>Fair Play<\/em><\/h2>\n<p>When rating casino operators, Natural Links looks beyond promotional claims. We examine legal documents, security measures, and independent game testing. This part of the assessment carries the most weight. After all, an impressive game collection means little if players cannot trust the operator with their money.<\/p>\n<h3 class=\"nlp-h3\" id=\"licence-and-regulator-checks\">Licence and Regulator Checks<\/h3>\n<p>We start with licensing. Reviewers look for the licence number and compare it with the issuing authority&#8217;s public records. The legal entity must match the casino. We also check the domain, current status, and the activity the licence covers. A footer badge alone proves nothing.<\/p>\n<p>Public registers such as those of the UK Gambling Commission, the Malta Gaming Authority, Cura\u00e7ao, Anjouan, Tobique, Costa Rica, Kahnawake and other licensing authorities allow searches by business, trading name, or domain, and some offer a URL checker. These records help identify copied seals or false claims.<\/p>\n<p>The regulator\u2019s oversight and enforcement history are important too. We also assess ways for dispute resolution. Different regulators (the UKGC, MGA, Cura\u00e7ao, Anjouan, Tobique, Costa Rica, Kahnawake, Canadian provincial regulators and others) have different rules, so an offshore permit doesn\u2019t necessarily offer equivalent protection. A suspended or expired licence triggers a fresh check. We remove the recommendation if the casino loses the authority it needs for the reviewed market.<\/p>\n<h3 class=\"nlp-h3\" id=\"encryption-and-data-protection\">Encryption and Data Protection<\/h3>\n<p>Nobody wants their personal information to be treated poorly. That\u2019s why we focus on several important areas:<\/p>\n<ul class=\"nlp-list\">\n<li><strong>SSL\/TLS certificate.<\/strong> We check if the website uses solid encryption to protect player info during transmission.<\/li>\n<li><strong>Payment security.<\/strong> We test payment pages to see how the casino manages sensitive information.<\/li>\n<li><strong>Privacy policy.<\/strong> Our reviewers check if the operator honestly states the reason for collecting personal info, who can access it, and how long it&#8217;s stored.<\/li>\n<li><strong>KYC documents.<\/strong> When players submit their ID, we check how the casino handles this information. Vague policies raise data protection concerns.<\/li>\n<li><strong>Two-factor authentication.<\/strong> We check whether players can enable this additional barrier against unauthorised account access.<\/li>\n<\/ul>\n<p>Missing security features or contradictory privacy statements can lower the score, even if the casino&#8217;s payment system works without obvious problems.<\/p>\n<h3 class=\"nlp-h3\" id=\"rng-certification-and-rtp-audits\">RNG Certification and RTP Audits<\/h3>\n<p>A random number generator, or RNG, keeps game results unpredictable. But a casino&#8217;s \u201cfair games\u201d badge proves little on its own. Our reviewers look up independent fairness test results from eCOGRA, iTech Labs, and other laboratories. The evidence should match the games currently offered.<\/p>\n<p>The lab&#8217;s approval must cover the relevant testing area. Authorities such as Gibraltar&#8217;s Gambling Division publish lists of accepted test houses. A logo without a checkable certificate earns no automatic credit.<\/p>\n<p>RTP, or return to player, is a game&#8217;s theoretical return over a long period. An RTP of 96% doesn\u2019t promise $96 back from $100 staked during one session. We check the figure in the available game version because settings can differ. The UKGC&#8217;s monitoring guidance explains why small samples cannot establish a reliable return.<\/p>\n<p>Missing evidence lowers the relevant sub-score. Reviewers record the limits of what they can verify.<\/p>\n<p>An audit report must cover the product behind the claim. We check its age, then consider any relevant changes since testing. A report for another domain does not settle the question.<\/p>\n<\/section>\n<section class=\"nlp-sec\" id=\"banking-deposits-and-withdrawal-speed\">\n<h2>Banking, Deposits and <em>Withdrawal Speed<\/em><\/h2>\n<p>A casino review online is incomplete until the payments work outside the terms page. Reviewers deposit and withdraw real money with several methods: bank cards, e-wallets, bank transfers and crypto where available.<\/p>\n<p>Payment timing is split into stages. A request can sit in a pending state before approval, pass through identity checks, and then depend on a bank or payment provider. For payouts, the meaningful end point is when the money reaches the receiving account or wallet, not when the casino marks a transaction \u201cprocessed.\u201d<\/p>\n<div class=\"nlp-tbl\" role=\"region\" aria-label=\"Payment method checks\" tabindex=\"0\">\n<table role=\"table\">\n<thead role=\"rowgroup\">\n<tr role=\"row\">\n<th scope=\"col\" role=\"columnheader\">Payment method<\/th>\n<th scope=\"col\" role=\"columnheader\">What we check<\/th>\n<\/tr>\n<\/thead>\n<tbody role=\"rowgroup\">\n<tr role=\"row\">\n<th scope=\"row\" role=\"rowheader\">Debit or credit card<\/th>\n<td role=\"cell\">Deposit acceptance, fees, eligibility for withdrawals and time to receipt<\/td>\n<\/tr>\n<tr role=\"row\">\n<th scope=\"row\" role=\"rowheader\" class=\"nlp-short\">E-wallet<\/th>\n<td role=\"cell\">Supported services, limits, availability for cashing out and processing speed<\/td>\n<\/tr>\n<tr role=\"row\">\n<th scope=\"row\" role=\"rowheader\" class=\"nlp-short\">Bank transfer<\/th>\n<td role=\"cell\">Bank details required, minimum amount, charges and arrival time<\/td>\n<\/tr>\n<tr role=\"row\">\n<th scope=\"row\" role=\"rowheader\">Cryptocurrency, where available<\/th>\n<td role=\"cell\">Supported networks, confirmation rules, transfer charges and wallet receipt<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p>Reliable withdrawals matter more than a long row of payment logos. We compare minimum cashout amounts with daily or monthly caps. We also record any instalment rules. First-time identity checks can add time, so the review records that stage separately. One quick transaction does not establish a long-term record.<\/p>\n<p>A payment to an already verified account may take less time than the first cashout from a new account. We keep those cases distinct. The review also identifies the country and currency used, because a method shown in the global cashier may not work for every reader. If we cannot access a route, we say so rather than presenting its advertised speed as a test result.<\/p>\n<div class=\"nlp-cta\"><a class=\"nlp-btn\" href=\"{{site_url}}\/uk\/minimum-deposit-casinos\/\" data-nlp-geo=\"fast\"><span>Explore fast-payout casinos<\/span><svg class=\"nlp-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M5 12h14\"\/><path d=\"m12 5 7 7-7 7\"\/><\/svg><\/a><\/div>\n<\/section>\n<section class=\"nlp-sec\" id=\"bonuses-and-wagering-terms\">\n<h2>Bonuses and <em>Wagering Terms<\/em><\/h2>\n<p>We judge bonuses by what a player must do to use them. Reviewers read the rules before claiming an offer. We check several key factors:<\/p>\n<ul class=\"nlp-list\">\n<li>eligible countries;<\/li>\n<li>payment exclusions;<\/li>\n<li>the maximum stake;<\/li>\n<li>cashout ceiling;<\/li>\n<li>expiry dates.<\/li>\n<\/ul>\n<p>Wagering sets the betting target before bonus cashout. Check what the multiplier applies to: the bonus alone, or the deposit plus the bonus.<\/p>\n<div class=\"nlp-note\">\n<p>For example, a $50 bonus with 20x wagering requires $1,000 in bets, while a $200 bonus at 50x needs $10,000. The smaller offer is easier to clear. Neither guarantees profit.<\/p>\n<\/div>\n<p>Game weighting determines bet contributions. We check excluded games, stake limits, deadlines, cashout caps, payment exclusions, and cancellation clauses. Rules that void winnings for exceeding stake limits must appear upfront. We compare pages with general terms, flag conflicts or hidden restrictions, then assess ongoing offers plus loyalty VIP conditions.<\/p>\n<div class=\"nlp-cta\"><a class=\"nlp-btn\" href=\"{{site_url}}\/uk\/minimum-deposit-casinos\/\" data-nlp-geo=\"hub\"><span>Compare casino bonuses<\/span><svg class=\"nlp-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M5 12h14\"\/><path d=\"m12 5 7 7-7 7\"\/><\/svg><\/a><\/div>\n<\/section>\n<section class=\"nlp-sec\" id=\"games-software-and-mobile-experience\">\n<h2>Games, Software and <em>Mobile Experience<\/em><\/h2>\n<p>Our online casino rating scores game choice separately from the phone experience. Thousands of titles mean little if basic tasks feel awkward. Reviewers start on desktop then repeat actions on a smaller screen.<\/p>\n<p>Stable software matters throughout: games should launch reliably, with account controls within reach. We try titles instead of trusting lobby listings, recording failures or recurring errors. Recognised providers help confirm game origins; we also weigh their reputation when assessing the quality of individual games.<\/p>\n<p>The catalogue checks cover:<\/p>\n<ul class=\"nlp-list\">\n<li>Range: slots, table games, live dealers, different stake levels. We compare the advertised selection with actual access; near-identical titles do not replace variety.<\/li>\n<li>Local access: a global studio may cover a smaller selection in the reviewed country. We count only games the test account can actually open.<\/li>\n<li>Progressive jackpots: eligibility, required stakes, prize payment terms. Unclear restrictions reduce their value.<\/li>\n<li>Navigation: finding a title, applying filters, returning to recent games. Filters should distinguish live tables from digital versions without requiring players to open each game.<\/li>\n<\/ul>\n<p>Those tasks reveal usability problems that a game count misses. Account controls should stay accessible during play, without needless steps.<\/p>\n<p>An internet casino review needs phone tests: loading speed, readable text, registration fields. We open the cashier, deposit, then request a withdrawal, recording the device plus browser.<\/p>\n<p>A mobile app faces the same checks. A reliable browser version can score just as well; an app alone earns no extra points.<\/p>\n<\/section>\n<section class=\"nlp-sec\" id=\"how-we-test-customer-service\">\n<h2>How We Test <em>Customer Service<\/em><\/h2>\n<p>We contact support with typical player questions. One asks about an offer restriction; another concerns a delayed payment. We also ask which documents the casino needs before releasing funds. The answer must match the written rules.<\/p>\n<p>Reviewers test live chat, email, and phone access where available. We log the first response separately from the time needed to resolve the question. We also check opening hours, including access outside normal office hours when the casino advertises round-the-clock service.<\/p>\n<p>Fast but inaccurate replies earn little credit. Reviewers assess whether agents explain the next step clearly. They also check the available languages.<\/p>\n<p>Player complaints add context beyond our test. We inspect dates, look for repeated issues on independent platforms, and consider the operator&#8217;s response. An unsupported comment carries less weight than several documented cases with matching facts.<\/p>\n<p>We also check what happened after the initial report. A resolved case needs a different explanation from an unpaid claim that remains open. The number of angry posts alone cannot establish the cause. Transaction records, dated messages, or a formal decision give the team firmer grounds for changing a score.<\/p>\n<\/section>\n<section class=\"nlp-sec\" id=\"responsible-gambling-checks\">\n<h2><em>Responsible Gambling<\/em> Checks<\/h2>\n<p>We check whether a casino offers deposit, loss and session limits, time-outs, self-exclusion and links to help organisations. Missing or hard-to-find tools lower the score. Our <a href=\"{{site_url}}\/responsible-gambling\/\">Responsible Gambling page<\/a> explains the tools in full.<\/p>\n<\/section>\n<section class=\"nlp-sec\" id=\"scoring-weights-updates-and-blacklisted-operators\">\n<h2>Scoring Weights, Updates and <em>Blacklisted Operators<\/em><\/h2>\n<p>A top online casino review lets readers trace its score back to evidence. Category results identify specific strengths or weaknesses. Their relative shares determine the final number, while entry failures remain a separate reason to exclude an operator.<\/p>\n<h3 class=\"nlp-h3\" id=\"category-weights-in-the-final-score\">Category Weights in the Final Score<\/h3>\n<p>Our methodology uses these shares. Each category receives a sub-score from 0 to 10. We multiply it by its percentage as a decimal, then add the eight contributions. The editor keeps the supporting notes for each sub-score. Readers should be able to connect a deduction to a stated finding, such as a restrictive cashout cap, rather than an unexplained impression.<\/p>\n<div class=\"nlp-tbl\" role=\"region\" aria-label=\"Category weights\" tabindex=\"0\">\n<table role=\"table\">\n<thead role=\"rowgroup\">\n<tr role=\"row\">\n<th scope=\"col\" role=\"columnheader\">Criterion<\/th>\n<th scope=\"col\" role=\"columnheader\" class=\"nlp-num\">Weight %<\/th>\n<\/tr>\n<\/thead>\n<tbody role=\"rowgroup\">\n<tr role=\"row\">\n<th scope=\"row\" role=\"rowheader\">Licensing and Security<\/th>\n<td role=\"cell\" class=\"nlp-num nlp-short\">25%<\/td>\n<\/tr>\n<tr role=\"row\">\n<th scope=\"row\" role=\"rowheader\" class=\"nlp-short\">Fair Play<\/th>\n<td role=\"cell\" class=\"nlp-num nlp-short\">15%<\/td>\n<\/tr>\n<tr role=\"row\">\n<th scope=\"row\" role=\"rowheader\">Banking and Payouts<\/th>\n<td role=\"cell\" class=\"nlp-num nlp-short\">20%<\/td>\n<\/tr>\n<tr role=\"row\">\n<th scope=\"row\" role=\"rowheader\" class=\"nlp-short\">Bonuses<\/th>\n<td role=\"cell\" class=\"nlp-num nlp-short\">10%<\/td>\n<\/tr>\n<tr role=\"row\">\n<th scope=\"row\" role=\"rowheader\">Games and Software<\/th>\n<td role=\"cell\" class=\"nlp-num nlp-short\">10%<\/td>\n<\/tr>\n<tr role=\"row\">\n<th scope=\"row\" role=\"rowheader\">Mobile Experience<\/th>\n<td role=\"cell\" class=\"nlp-num nlp-short\">5%<\/td>\n<\/tr>\n<tr role=\"row\">\n<th scope=\"row\" role=\"rowheader\" class=\"nlp-short\">Customer Support<\/th>\n<td role=\"cell\" class=\"nlp-num nlp-short\">8%<\/td>\n<\/tr>\n<tr role=\"row\">\n<th scope=\"row\" role=\"rowheader\">Responsible Gambling<\/th>\n<td role=\"cell\" class=\"nlp-num nlp-short\">7%<\/td>\n<\/tr>\n<\/tbody>\n<tfoot role=\"rowgroup\">\n<tr role=\"row\">\n<td role=\"cell\" class=\"nlp-short\">Total<\/td>\n<td role=\"cell\" class=\"nlp-num nlp-short\">100%<\/td>\n<\/tr>\n<\/tfoot>\n<\/table>\n<\/div>\n<p>Account safety carries the largest individual share, followed by access to funds. Game variety has less influence because a broad catalogue cannot compensate for failures in those areas.<\/p>\n<h3 class=\"nlp-h3\" id=\"worked-example-casino-a\">Worked Example: Casino A<\/h3>\n<p>For transparency, let\u2019s use a fictional operator. The shares match the table above. Each points entry equals the sub-score multiplied by its weight.<\/p>\n<div class=\"nlp-tbl nlp-tbl-stack\" role=\"region\" aria-label=\"Worked example: Casino A\" tabindex=\"0\">\n<table role=\"table\">\n<thead role=\"rowgroup\">\n<tr role=\"row\">\n<th scope=\"col\" role=\"columnheader\">Criterion<\/th>\n<th scope=\"col\" role=\"columnheader\" class=\"nlp-num\">Sub-score (0-10)<\/th>\n<th scope=\"col\" role=\"columnheader\" class=\"nlp-num\">Weight<\/th>\n<th scope=\"col\" role=\"columnheader\" class=\"nlp-num\">Points<\/th>\n<\/tr>\n<\/thead>\n<tbody role=\"rowgroup\">\n<tr role=\"row\">\n<th scope=\"row\" role=\"rowheader\">Licence &amp; security<\/th>\n<td role=\"cell\" data-label=\"Sub-score (0-10)\" class=\"nlp-num nlp-short\"><span class=\"nlp-tbl-v\">9<\/span><\/td>\n<td role=\"cell\" data-label=\"Weight\" class=\"nlp-num nlp-short\"><span class=\"nlp-tbl-v\">25%<\/span><\/td>\n<td role=\"cell\" data-label=\"Points\" class=\"nlp-num nlp-short\"><span class=\"nlp-tbl-v\">2.25<\/span><\/td>\n<\/tr>\n<tr role=\"row\">\n<th scope=\"row\" role=\"rowheader\" class=\"nlp-short\">Fair Play<\/th>\n<td role=\"cell\" data-label=\"Sub-score (0-10)\" class=\"nlp-num nlp-short\"><span class=\"nlp-tbl-v\">8<\/span><\/td>\n<td role=\"cell\" data-label=\"Weight\" class=\"nlp-num nlp-short\"><span class=\"nlp-tbl-v\">15%<\/span><\/td>\n<td role=\"cell\" data-label=\"Points\" class=\"nlp-num nlp-short\"><span class=\"nlp-tbl-v\">1.20<\/span><\/td>\n<\/tr>\n<tr role=\"row\">\n<th scope=\"row\" role=\"rowheader\">Banking and Payouts<\/th>\n<td role=\"cell\" data-label=\"Sub-score (0-10)\" class=\"nlp-num nlp-short\"><span class=\"nlp-tbl-v\">6<\/span><\/td>\n<td role=\"cell\" data-label=\"Weight\" class=\"nlp-num nlp-short\"><span class=\"nlp-tbl-v\">20%<\/span><\/td>\n<td role=\"cell\" data-label=\"Points\" class=\"nlp-num nlp-short\"><span class=\"nlp-tbl-v\">1.20<\/span><\/td>\n<\/tr>\n<tr role=\"row\">\n<th scope=\"row\" role=\"rowheader\" class=\"nlp-short\">Bonuses<\/th>\n<td role=\"cell\" data-label=\"Sub-score (0-10)\" class=\"nlp-num nlp-short\"><span class=\"nlp-tbl-v\">5<\/span><\/td>\n<td role=\"cell\" data-label=\"Weight\" class=\"nlp-num nlp-short\"><span class=\"nlp-tbl-v\">10%<\/span><\/td>\n<td role=\"cell\" data-label=\"Points\" class=\"nlp-num nlp-short\"><span class=\"nlp-tbl-v\">0.50<\/span><\/td>\n<\/tr>\n<tr role=\"row\">\n<th scope=\"row\" role=\"rowheader\">Games and Software<\/th>\n<td role=\"cell\" data-label=\"Sub-score (0-10)\" class=\"nlp-num nlp-short\"><span class=\"nlp-tbl-v\">9<\/span><\/td>\n<td role=\"cell\" data-label=\"Weight\" class=\"nlp-num nlp-short\"><span class=\"nlp-tbl-v\">10%<\/span><\/td>\n<td role=\"cell\" data-label=\"Points\" class=\"nlp-num nlp-short\"><span class=\"nlp-tbl-v\">0.90<\/span><\/td>\n<\/tr>\n<tr role=\"row\">\n<th scope=\"row\" role=\"rowheader\">Mobile Experience<\/th>\n<td role=\"cell\" data-label=\"Sub-score (0-10)\" class=\"nlp-num nlp-short\"><span class=\"nlp-tbl-v\">8<\/span><\/td>\n<td role=\"cell\" data-label=\"Weight\" class=\"nlp-num nlp-short\"><span class=\"nlp-tbl-v\">5%<\/span><\/td>\n<td role=\"cell\" data-label=\"Points\" class=\"nlp-num nlp-short\"><span class=\"nlp-tbl-v\">0.40<\/span><\/td>\n<\/tr>\n<tr role=\"row\">\n<th scope=\"row\" role=\"rowheader\" class=\"nlp-short\">Customer Support<\/th>\n<td role=\"cell\" data-label=\"Sub-score (0-10)\" class=\"nlp-num nlp-short\"><span class=\"nlp-tbl-v\">7<\/span><\/td>\n<td role=\"cell\" data-label=\"Weight\" class=\"nlp-num nlp-short\"><span class=\"nlp-tbl-v\">8%<\/span><\/td>\n<td role=\"cell\" data-label=\"Points\" class=\"nlp-num nlp-short\"><span class=\"nlp-tbl-v\">0.56<\/span><\/td>\n<\/tr>\n<tr role=\"row\">\n<th scope=\"row\" role=\"rowheader\">Responsible Gambling<\/th>\n<td role=\"cell\" data-label=\"Sub-score (0-10)\" class=\"nlp-num nlp-short\"><span class=\"nlp-tbl-v\">8<\/span><\/td>\n<td role=\"cell\" data-label=\"Weight\" class=\"nlp-num nlp-short\"><span class=\"nlp-tbl-v\">7%<\/span><\/td>\n<td role=\"cell\" data-label=\"Points\" class=\"nlp-num nlp-short\"><span class=\"nlp-tbl-v\">0.56<\/span><\/td>\n<\/tr>\n<\/tbody>\n<tfoot role=\"rowgroup\">\n<tr role=\"row\">\n<td role=\"cell\">Final weighted score<\/td>\n<td role=\"cell\" data-label=\"Sub-score (0-10)\" class=\"nlp-empty\"><span class=\"nlp-tbl-v\"><\/span><\/td>\n<td role=\"cell\" data-label=\"Weight\" class=\"nlp-num nlp-short\"><span class=\"nlp-tbl-v\">100%<\/span><\/td>\n<td role=\"cell\" data-label=\"Points\" class=\"nlp-num nlp-short\"><span class=\"nlp-tbl-v\">7.57 \/ 10<\/span><\/td>\n<\/tr>\n<\/tfoot>\n<\/table>\n<\/div>\n<p>Casino A loses points for slow cash returns and demanding offer terms. Its final score of 7.57 falls in the 7-8 \u201cgood\u201d range.<\/p>\n<h3 class=\"nlp-h3\" id=\"review-updates-and-fresh-tests\">Review Updates and Fresh Tests<\/h3>\n<p>Reviewers re-test casinos on a regular schedule, and each review shows the date of its latest test. Licence status and key offer terms are checked between full re-tests. If a licence changes, we do an unscheduled check. The same goes for ownership changes or new bonus rules. Our reviewers do the same tests and document the evidence. After that, they revise the relevant sub-scores. Each review should show its latest substantive update date. Changing a timestamp alone does not refresh the evidence.<\/p>\n<h3 class=\"nlp-h3\" id=\"red-flags-that-reduce-a-score\">Red Flags That Reduce a Score<\/h3>\n<p>We observe how the casino complies with its written rules to assess fairness. These problems can reduce a category score or trigger removal:<\/p>\n<ul class=\"nlp-flags\">\n<li>Unexplained payment delays or unjustified refusals;<\/li>\n<li>Unfair terms or secret changes to active offers;<\/li>\n<li>Aggressive marketing, especially after requesting a restriction;<\/li>\n<li>Loss of the required licence;<\/li>\n<li>Ignoring repeated disputes.<\/li>\n<\/ul>\n<p>The response depends on the evidence. A slow answer may reduce the service score. Sustained non-payment can end a recommendation.<\/p>\n<p>Our blacklist identifies operators with documented serious risks. Each entry explains the documented risk. We never recommend such casinos. Before our team reconsiders a casino&#8217;s status, we need proof that the problem is fixed.<\/p>\n<\/section>\n<section class=\"nlp-sec\" id=\"who-tests-and-scores-the-casinos\">\n<h2>Who <em>Tests and Scores<\/em> the Casinos<\/h2>\n<p>Every casino review involves three roles: the reviewer, the fact-checker, and the editor. Christian Rees runs the account tests as casino reviewer and records the evidence. Brandon Hartley, our Editor-in-Chief, verifies the findings against public records, including current offer terms, and also acts as editor: checking the reasoning, resolving gaps, and approving the final score.<\/p>\n<div class=\"nlp-tbl nlp-tbl-stack\" role=\"region\" aria-label=\"Review team\" tabindex=\"0\">\n<table role=\"table\">\n<thead role=\"rowgroup\">\n<tr role=\"row\">\n<th scope=\"col\" role=\"columnheader\">Name<\/th>\n<th scope=\"col\" role=\"columnheader\">Role<\/th>\n<th scope=\"col\" role=\"columnheader\">Area of work<\/th>\n<th scope=\"col\" role=\"columnheader\">Profile<\/th>\n<\/tr>\n<\/thead>\n<tbody role=\"rowgroup\">\n<tr role=\"row\">\n<th scope=\"row\" role=\"rowheader\" class=\"nlp-short\"><a href=\"{{site_url}}\/authors\/christian-rees\/\">Christian Rees<\/a><\/th>\n<td role=\"cell\" data-label=\"Role\" class=\"nlp-short\"><span class=\"nlp-tbl-v\">Casino reviewer<\/span><\/td>\n<td role=\"cell\" data-label=\"Area of work\"><span class=\"nlp-tbl-v\">Account tests, payments and bonuses<\/span><\/td>\n<td role=\"cell\" data-label=\"Profile\" class=\"nlp-short\"><span class=\"nlp-tbl-v\"><a href=\"https:\/\/www.linkedin.com\/in\/christian-rees-320341447\/\" target=\"_blank\" rel=\"noopener\">LinkedIn<\/a><\/span><\/td>\n<\/tr>\n<tr role=\"row\">\n<th scope=\"row\" role=\"rowheader\" class=\"nlp-short\"><a href=\"{{site_url}}\/authors\/brandon-hartley\/\">Brandon Hartley<\/a><\/th>\n<td role=\"cell\" data-label=\"Role\"><span class=\"nlp-tbl-v\">Fact-checker and Editor<\/span><\/td>\n<td role=\"cell\" data-label=\"Area of work\"><span class=\"nlp-tbl-v\">Licence checks, fact-checking and final score approval<\/span><\/td>\n<td role=\"cell\" data-label=\"Profile\" class=\"nlp-short\"><span class=\"nlp-tbl-v\"><a href=\"https:\/\/www.linkedin.com\/in\/brandon-hartley-bb8386445\/\" target=\"_blank\" rel=\"noopener\">LinkedIn<\/a><\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p>Read our <a href=\"{{site_url}}\/editorial-guidelines\/\">Editorial Policy<\/a> for team responsibilities.<\/p>\n<\/section>\n<section class=\"nlp-sec nlp-sec-faq\" id=\"faq\">\n<h2>FAQ<\/h2>\n<div class=\"nlp-faq-list\">\n<details class=\"nlp-faq\" open>\n<summary>\n<h3 class=\"nlp-faq-q\">How do you rate online casinos?<\/h3>\n<p><svg class=\"nlp-i nlp-pm\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M5 12h14\"\/><path class=\"nlp-i-v\" d=\"M12 5v14\"\/><\/svg><\/summary>\n<div class=\"nlp-faq-a\">\n<p>We open a real account at every casino, deposit and withdraw real money, and score it from 0 to 10 across 8 weighted criteria, from licensing to customer support. The full list of criteria is in the <a href=\"#how-our-casino-rating-system-works\">methodology overview<\/a> at the top of this page.<\/p>\n<\/div>\n<\/details>\n<details class=\"nlp-faq\">\n<summary>\n<h3 class=\"nlp-faq-q\">Can a casino pay for a better Natural Links rating?<\/h3>\n<p><svg class=\"nlp-i nlp-pm\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M5 12h14\"\/><path class=\"nlp-i-v\" d=\"M12 5v14\"\/><\/svg><\/summary>\n<div class=\"nlp-faq-a\">\n<p>No. Commercial partnerships never change an operator&#8217;s score, position, or review conclusions. Every operator faces the same checklist, so a partner can lose points or its recommendation. Our <a href=\"{{site_url}}\/advertiser-disclosure\/\">Affiliate Disclosure<\/a> explains these relationships.<\/p>\n<\/div>\n<\/details>\n<details class=\"nlp-faq\">\n<summary>\n<h3 class=\"nlp-faq-q\">What is the most important factor in a casino rating?<\/h3>\n<p><svg class=\"nlp-i nlp-pm\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M5 12h14\"\/><path class=\"nlp-i-v\" d=\"M12 5v14\"\/><\/svg><\/summary>\n<div class=\"nlp-faq-a\">\n<p>Safety is the largest contributor at 25%. Banking comes next at 20%, reflecting the importance of access to funds. A failed entry requirement can rule out an operator before scoring starts.<\/p>\n<\/div>\n<\/details>\n<details class=\"nlp-faq\">\n<summary>\n<h3 class=\"nlp-faq-q\">Do bigger bonuses mean a higher casino score?<\/h3>\n<p><svg class=\"nlp-i nlp-pm\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M5 12h14\"\/><path class=\"nlp-i-v\" d=\"M12 5v14\"\/><\/svg><\/summary>\n<div class=\"nlp-faq-a\">\n<p>No. We assess the attached conditions, including the playthrough target, stake ceiling, and cashout cap. A $50 credit with manageable terms can score better than a $200 offer with a much higher betting obligation.<\/p>\n<\/div>\n<\/details>\n<details class=\"nlp-faq\">\n<summary>\n<h3 class=\"nlp-faq-q\">How do you test withdrawal speed?<\/h3>\n<p><svg class=\"nlp-i nlp-pm\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M5 12h14\"\/><path class=\"nlp-i-v\" d=\"M12 5v14\"\/><\/svg><\/summary>\n<div class=\"nlp-faq-a\">\n<p>Reviewers request real payments through several available methods, then measure the time until funds arrive. They record identity-check delays separately from the payment stages.<\/p>\n<\/div>\n<\/details>\n<details class=\"nlp-faq\">\n<summary>\n<h3 class=\"nlp-faq-q\">Can a casino be removed from your rankings?<\/h3>\n<p><svg class=\"nlp-i nlp-pm\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M5 12h14\"\/><path class=\"nlp-i-v\" d=\"M12 5v14\"\/><\/svg><\/summary>\n<div class=\"nlp-faq-a\">\n<p>Yes. This can happen because of licence loss, unjustified non-payment, or frequently ignored disputes. In case of significant changes, we run an unscheduled check, which may change the operator&#8217;s online casino rating.<\/p>\n<\/div>\n<\/details>\n<\/div>\n<\/section>\n<section class=\"nlp-sec nlp-related\" aria-labelledby=\"nlp-related-h\">\n<h2 id=\"nlp-related-h\">More about Natural Links Play<\/h2>\n<ul>\n<li><a href=\"{{site_url}}\/editorial-guidelines\/\"><span>Editorial policy<\/span><svg class=\"nlp-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M5 12h14\"\/><path d=\"m12 5 7 7-7 7\"\/><\/svg><\/a><\/li>\n<li><a href=\"{{site_url}}\/advertiser-disclosure\/\"><span>Affiliate disclosure<\/span><svg class=\"nlp-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M5 12h14\"\/><path d=\"m12 5 7 7-7 7\"\/><\/svg><\/a><\/li>\n<li><a href=\"{{site_url}}\/responsible-gambling\/\"><span>Responsible gambling<\/span><svg class=\"nlp-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M5 12h14\"\/><path d=\"m12 5 7 7-7 7\"\/><\/svg><\/a><\/li>\n<li><a href=\"{{site_url}}\/contact\/\"><span>Contact<\/span><svg class=\"nlp-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M5 12h14\"\/><path d=\"m12 5 7 7-7 7\"\/><\/svg><\/a><\/li>\n<li><a href=\"{{site_url}}\/advertise\/\"><span>Advertise<\/span><svg class=\"nlp-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M5 12h14\"\/><path d=\"m12 5 7 7-7 7\"\/><\/svg><\/a><\/li>\n<li><a href=\"{{site_url}}\/authors\/\"><span>Authors<\/span><svg class=\"nlp-i\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M5 12h14\"\/><path d=\"m12 5 7 7-7 7\"\/><\/svg><\/a><\/li>\n<\/ul>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Natural Links Play How we rate Online Casino Rating Process Used by the Natural Links Team At Natural Links, online casino rating starts with direct testing, not an operator&#8217;s marketing claims. Our reviewers know the gambling industry and test each platform as real players. They register player accounts, deposit, and request withdrawals to see how [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":105,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-static.php","meta":{"footnotes":""},"class_list":["post-24","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How We Test and Score Casinos: Our Rating Method<\/title>\n<meta name=\"description\" content=\"See the criteria and scoring we use to rate casinos, from licence checks to real deposit and withdrawal tests, and how often ratings change.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" 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