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Natural Links Case Study: Generative Engine Optimization for B2B Payments & Fintech Brand

+61%

increase in branded mentions across AI-generated responses in target query categories over 6 months

6 months

to achieve consistent presence in generative search results for high-intent B2B payment queries

Case Study: Generative Engine Optimization for Fintech Brand

Client Overview

A European fintech provider specializing in business payment solutions, acquiring international transfers, and multi-currency accounts for SMB and enterprise clients, came to us with an increasingly urgent problem. Despite a strong product and solid traditional search rankings, the client's brand was not part of AI overview and answers from ChatGPT.

Competitors with more aggressive content strategies were being systematically cited by LLMs, while the client remained invisible in the channel that was quietly influencing purchase decisions.

Primary Goals of the Client

01

LLM Citation Presence

Achieve consistent brand mentions in ChatGPT, Claude, and Google AI Overviews for high-intent B2B payment queries, including comparisons and service recommendations.

02

Thought Leadership

Establish the brand as an authoritative expert source in the B2B payments industry credible to both search algorithms and the LLM models trained on web data.

03

Funnel Impact

Drive growth in inbound leads from AI-assisted discovery channels, tracked via UTM parameters and "how did you hear about us" intake surveys.

Strategy and Implementation: What was done for the client
step-by-step

01

LLM Visibility Baseline Audit

Before any execution, we ran systematic testing of 150+ B2B payment queries across ChatGPT (GPT-4), Perplexity, Claude, and Google AI Overviews. Results at baseline: the brand appeared in 7% of Perplexity responses and fewer than 3% of ChatGPT answers. Top-3 competitors were present in 40–65% of responses to the same queries.

02

Entity Authority Building

LLMs "know" companies through their footprint across authoritative web sources indexed prior to model training. We executed a structured publication program across high-authority fintech outlets (Forbes Fintech, Payments Dive, Finextra, The Paypers) - 28 pieces over 6 months, each featuring direct brand mentions in expert commentary contexts, under verified real-author bylines.

03

Comparison & "Best Of" Content

We produced 40+ pages of detailed comparison guides and “best payment solution” content for SMBs and enterprises, covering pricing, features, and use-case scenarios. Each page was structured around common questions and clear, scannable answers so generative models could extract and summarize them easily.

04

Schema & Structured Signals

Deployed FinancialProduct Schema, FAQPage, HowTo, and SoftwareApplication markup across product pages. Added speakable markup to key comparison and informational content.

05

Original Research as Citable Data

Commissioned and published two original research reports - "SMB Payment Trends 2025" and a "Cross-Border Payment Cost Index" with full public data. Original data is among the most reliable pathways to LLM citation: models are trained on unique data sources and tend to reference them when answering analytical questions.

06

Wikipedia & Wikidata Presence

Ensured accurate brand representation in Wikidata as a verified fintech entity, with structured attributes: headquarters, founding year, industry classification, notable products. This directly influences how LLMs identify, describe, and contextualize the company in generated responses.

Summary of Achievements

Over 6 months, the brand’s mention rate in ChatGPT and Google AI Overviews across target B2B payment queries grew significantly. Traffic to comparison and “best of” pages increased 189%.

Survey data from inbound leads showed the share of respondents citing “ChatGPT / AI search” as their discovery channel grew from 4% to 19% over the campaign period. 

The sales team reported a measurable improvement in lead quality: prospects arriving via AI-assisted channels came with a clearer understanding of the product and competitive positioning, reducing the average deal cycle by 22%.

Looking to improve your presence in the competitive market?

Contact us and let’s build a strategy that puts your brand ahead.

Specialists

What the client got while working
with Natural Links

Results:

Results:

  • +61% increase in branded mentions across AI-generated responses over 6 months
  • 189% growth in traffic to comparison and “best of” content pages
  • Consistent brand presence across 67 priority informational and commercial queries in Google AI Overviews
  • 15 new original research citations recognized by LLMs, boosting authority signals
  • 22% reduction in average B2B deal cycle from more informed AI-assisted leads

Client Testimonials

Read more reviews on Clutch and Trustpilot

NaturalLinks helps us build high-quality pillow links for different projects we work on (e-commerce, dating, educational, etc.). The partnership helped us to get a large number of quality backlinks within the specified timeframe from quality and relevant resources, which led to boosting the "authority" of website pages in the eyes of Google. Communication is always at its best level. The team works quickly and efficiently, is flexible to any changes or requirements, project deadlines are always met, and if any problems arise during the execution of tasks, they are warned and agreed upon in advance. Over the 2 years of partnership, any problems have been resolved quickly and efficiently with the best possible result.

Sofiia Yanul

Services: Link Building Industry: Digital Marketing

I am very pleased with the ongoing cooperation. They post links at good websites with DR>30. The most impressive is the large base of good domains to be used for improving our results.

NDA

Services: Backlinking Industry: Automation Software

Thanks to NaturalLinks' efforts, we saw an increase in traffic and referral domains, significantly exceeding our expectations and contributing to our business goals. What set NaturalLinks apart was their deep expertise in iGaming, coupled with unparalleled customer service that made them feel more like a partner than a provider. During the cooperation, we've achieved good results and strengthened the site's position through link building, among other things.

NDA

Services: Link Building & Content Writing Industry: iGaming

We used NaturalLinks because they are good for promotion and branding due to the link type and them being cost-effective. We custom ordered 120 links from them, and we ended up with 140, I was definitely happy with the unexpected overdelivery. The campaign was completed on time, and everything looks great! The end result was that we ended up balancing out our NF/DF ratio, balanced out link activity and authority spread across our pages

NDA

Services: Link Building Solutions Industry: Advertising & Marketing

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